Terms & Conditions
TERMS & CONDITIONS – AQUAHOLIC
(Last updated: 2026)
Aquaholic (hereinafter referred to as “the store”) is a brand dedicated to the commercialization of products through e-commerce. For legal purposes, the responsible entity is: [Legal Company Name], identified with Tax ID [Number], domiciled in [City, Colombia], email address [email], and WhatsApp contact [number].
By accessing, browsing, or making a purchase on this website, the user agrees to these Terms & Conditions, which constitute a legally binding agreement between the customer and the store. If the user does not agree with these terms, they must refrain from using this website.
This website complies with the applicable laws and regulations in Colombia, including Law 1480 of 2011 (Consumer Protection Statute), Law 527 of 1999 regarding electronic commerce, Law 1581 of 2012 on personal data protection, and Decree 1377 of 2013, among other applicable regulations.
The user agrees to make proper use of the website and to refrain from engaging in unlawful, fraudulent, or harmful activities that may affect the operation of the platform. The user also agrees to provide truthful and updated information during the purchasing process.
Products displayed on the website are subject to availability and may be modified or discontinued without prior notice. Product images are illustrative and may present slight variations. Prices are listed in COP (or USD when applicable) and include taxes when required by law. The store reserves the right to modify prices at any time.
Payments may be made through the payment methods enabled on the platform. An order will only be considered confirmed once payment has been approved by the corresponding financial entity.
Aquaholic ships to [Colombia / International destinations], with estimated delivery times of [X to X business days], which may vary due to external factors related to shipping carriers. The store is not responsible for delays attributable to third-party logistics providers.
In accordance with Colombian law, customers have the right to withdraw from purchases made through non-face-to-face methods within five (5) business days following product delivery. To exercise this right, the product must be unused, in perfect condition, and returned in its original packaging. Shipping costs associated with returns must be assumed by the customer.
Exchanges or returns are accepted in cases of defective products or shipping errors, in accordance with the Colombian Consumer Protection Statute. Customers must report any issue within the timeframe established by the store.
Aquaholic complies with personal data protection regulations by collecting information such as name, email address, phone number, and shipping address for the purpose of processing orders, managing deliveries, and sending commercial communications, subject to prior user authorization. Customers may exercise their rights to access, update, or delete their personal information at any time.
This website uses cookies to improve the user experience, analyze browsing behavior, and facilitate the purchasing process. By continuing to browse the website, the user accepts the use of these technologies.
All content on this website, including texts, images, designs, and logos, is the property of Aquaholic and is protected by intellectual property laws. Reproduction or use without prior written authorization is strictly prohibited.
Aquaholic shall not be held responsible for service interruptions caused by external factors, payment platform failures, inaccurate information provided by the user, or misuse of purchased products.
The store reserves the right to modify these Terms & Conditions at any time, with changes becoming effective immediately upon publication on the website.
These Terms & Conditions are governed by the laws of the Republic of Colombia, and any disputes shall be resolved before the competent authorities of the country.
Email:
ecowearaquaholic@gmail.com
Phone / WhatsApp:
+57 3017571696